Re-read my response, Walter.

Posted by Michaelson from leospace047.utsi.edu on June 09, 2000 at 12:31:16:

In Reply to: Re: INDYGEAR????? posted by Walter on June 08, 2000 at 19:12:58:

: : : Hello,

: : : I was wondering why has the indygear website not been updated in nearly a month? With about five staff members there is no exuse. Also, Why havn't the rest of the pictures of the recent competition been posted,did you think we'd all forget? All I can say is; 'what a crock that site has turned out to be.'
: : : Disgruntled,
: : : Walter Elias Masterson

: : Dear Disgruntled...all five of us have accessable email addresses located at IndyGear. From the tone of your message, I often wonder why I even bother to respond, but I will this time. Indiana John is the webmaster of IndyGear. He is currently between jobs, and has limited access to the internet at this time, but hopes to be back in the saddle, so to speak, within the month. In the meantime I understand that Abner has limited access to the site (correct me if I'm wrong here Abner) and can make emergency updates as necessary, but not to the extent that John can. Now, if you'll take the time to go to IndyGear and read the "job descriptions" of the other staff members there, we are consultants. We make the phone calls, do the hands on research, make recommendations and give advice ON OUR OWN TIME, but DO NOT have direct access to the site what so ever. We pass our info to John, who in turn sorts through all the tons of information, separating the wheat from the chaff. Considering every item and topic that you find at IndyGear has been done entirely out of our own pocket and on our own time. We do this for the love of the hobby, and to help other fans pursue the same things we've been pursuing since 1981. Once Indiana John gets over this bump in the road that a lot of us experience in life, things will be back to normal once more. Please keep your finger shaking to yourself. Considering the dozens of emails I answer each day, and I'm only one of 5 involved at "Gear", if you're as involved in this pursuit as we are, you'd have room to gripe. I hope this helps answer your questions. Michaelson

:
: Excuse me, 'I often wonder why I even bother to respond', is that how you deal with a complaint? That is not the correct attitude a senior staff member should have, especially one who is looked up to and admired so much in this forum.
: I don't need to know Indy John's personal story, all one of you had to do (in this case Abner) was to post a short note on the gear website to explain to the visitors that the site would not be updated for the next few weeks or so. As this it is very much a professional website with sponsors and so forth it is just common courtesy to let visitors be aware of this.

: Walter Masterson

: ps: none of you answered my question on the competition issue.

We're all volunteers at IndyGear. No monies are earned by the staff, it's all done out of pocket and on our own time. It has always been aimed at helping folks like you, I hope, to find gear and information that otherwise would take an individual years to dig out. In reality, I DON'T have to respond to anyone at all if I don't care to, but I do because I've been in this hobby for years, and speaking for myself and not IndyGear, I've done this to help those who have not had the time to built up the contacts, information or obtain the items that I've been fortunate to do from the very start of the franchaise. I have also shared freely from my own collection with other Indyfans by trade or just for the heck of it, as have others of IndyGear, because we well know that there are fans who do not have the ways and means of obtaining a lot of items otherwise. By sewing "seed" of items, it may impress the new fan to share their items and information with others as they move forward in the hobby. A wise friend wrote me yesterday saying that it's postings like yours that make one wonder why one even bothers trying to help, but then the up side to this is that individuals such as yourself are the minority, and it's the vast majority of folks who actually care that make it all worth while, so I usually ignore items such as yours. I just have to keep remembering there are individuals like you out there who don't seem to have a clue what's been done for you, absolutely free of charge. As we say here in the Deep South, "you don't even have a dog in the hunt", and yet you feel justified in posting complaints like this, and make judgements. Reread your own note above, then consider what "common courtesy" even means. It cuts both ways. You threw this rock through OUR window. This is the last I have to say about the subject. Regards. Michaelson

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: : : : Hello,

: : : : I was wondering why has the indygear website not been updated in nearly a month? With about five staff members there is no exuse. Also, Why havn't the rest of the pictures of the recent competition been posted,did you think we'd all forget? All I can say is; 'what a crock that site has turned out to be.'
: : : : Disgruntled,
: : : : Walter Elias Masterson

: : : Dear Disgruntled...all five of us have accessable email addresses located at IndyGear. From the tone of your message, I often wonder why I even bother to respond, but I will this time. Indiana John is the webmaster of IndyGear. He is currently between jobs, and has limited access to the internet at this time, but hopes to be back in the saddle, so to speak, within the month. In the meantime I understand that Abner has limited access to the site (correct me if I'm wrong here Abner) and can make emergency updates as necessary, but not to the extent that John can. Now, if you'll take the time to go to IndyGear and read the "job descriptions" of the other staff members there, we are consultants. We make the phone calls, do the hands on research, make recommendations and give advice ON OUR OWN TIME, but DO NOT have direct access to the site what so ever. We pass our info to John, who in turn sorts through all the tons of information, separating the wheat from the chaff. Considering every item and topic that you find at IndyGear has been done entirely out of our own pocket and on our own time.  We do this for the love of the hobby, and to help other fans pursue the same things we've been pursuing since 1981. Once Indiana John gets over this bump in the road that a lot of us experience in life, things will be back to normal once more. Please keep your finger shaking to yourself. Considering the dozens of emails I answer each day, and I'm only one of 5 involved at "Gear", if you're as involved in this pursuit as we are, you'd have room to gripe. I hope this helps answer your questions. Michaelson

: 
: : 
: : Excuse me, 'I often wonder why I even bother to respond', is that how you deal with a complaint? That is not the correct attitude a senior staff member should have, especially one who is looked up to and admired so much in this forum.
: : I don't need to know Indy John's personal story, all one of you had to do (in this case Abner) was to post a short note on the gear website to explain to the visitors that the site would not be updated for the next few weeks or so. As this it is very much a professional website with sponsors and so forth it is just common courtesy to let visitors be aware of this.

: : Walter Masterson

: : ps: none of you answered my question on the competition issue.

: We're all volunteers at IndyGear. No monies are earned by the staff, it's all done out of pocket and on our own time. It has always been aimed at helping folks like you, I hope, to find gear and information that otherwise would take an individual years to dig out. In reality, I DON'T have to respond to anyone at all if I don't care to, but I do because I've been in this hobby for years, and speaking for myself and not IndyGear, I've done this to help those who have not had the time to built up the contacts, information or obtain the items that I've been fortunate to do from the very start of the franchaise. I have also shared freely from my own collection with other Indyfans by trade or just for the heck of it, as have others of IndyGear, because we well know that there are fans who do not have the ways and means of obtaining a lot of items otherwise. By sewing "seed" of items, it may impress the new fan to share their items and information with others as they move forward in the hobby. A wise friend wrote me yesterday saying that it's postings like yours that make one wonder why one even bothers trying to help, but then the up side to this is that individuals such as yourself are the minority, and it's the vast majority of folks who actually care that make it all worth while, so I usually ignore items such as yours. I just have to keep remembering there are individuals like you out there who don't seem to have a clue what's been done for you, absolutely free of charge.  As we say here in the Deep South, "you don't even have a dog in the hunt", and yet you feel justified in posting complaints like this, and make judgements. Reread your own note above, then consider what "common courtesy" even means. It cuts both ways. You threw this rock through OUR window. This is the last I have to say about the subject. Regards. Michaelson

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