A word on Mr. Botwright (and others)...

Posted by Patterson from 63.104.29.46 on November 22, 2000 at 17:06:36:

First off - call the man Peter! In my experience, he's very approachable and easy to talk to. The only times I've had difficulty getting hold of him on the phone has been when he’s been swamped with work, away on vacation, or when I've called into question the accuracy of Raiders jacket (sorry Peter - I could not resist).

ANYWAY, there seems to be a general reluctance to pick up the phone - like these people are rock stars or something. They are business people who generally like to talk shop - especially to customers. Mr. Swales at HJ has been the only exception to this I've come across. Peter Botwright, David Hack, Joe Peters Jr., Noel Howard, Lee Keppler, Dave Marshall, the folks at the Alden Shop in San Francisco, David Morgan, just about anybody who answers the phone at Mark Allen Productions - all of these folks seem to enjoy talking to customers and prospective customers.

Time and again - I see a post saying "I bought something that's not right - what do I do?" Call 'em up!

Cheers!

Patterson

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: First off - call the man Peter!  In my experience, he's very approachable and easy to talk to.  The only times I've had difficulty getting hold of him on the phone has been when he’s been swamped with work, away on vacation, or when I've called into question the accuracy of Raiders jacket (sorry Peter - I could not resist).

: ANYWAY, there seems to be a general reluctance to pick up the phone - like these people are rock stars or something.  They are business people who generally like to talk shop - especially to customers.  Mr. Swales at HJ has been the only exception to this I've come across.  Peter Botwright, David Hack, Joe Peters Jr., Noel Howard, Lee Keppler, Dave Marshall, the folks at the Alden Shop in San Francisco, David Morgan, just about anybody who answers the phone at Mark Allen Productions - all of these folks seem to enjoy talking to customers and prospective customers.

: Time and again - I see a post saying "I bought something that's not right - what do I do?"  Call 'em up!

: Cheers!

: Patterson

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