Now that's what I call customer service. (NM)

Posted by Impressed from pm4-12.syv.silcom.com on February 27, 2001 at 20:00:02:

In Reply to: Uncalled for..... posted by MK on February 27, 2001 at 16:41:45:

: They were making my jacket at brake-neck speed, to get it to me in time for an event at my request. It went out the door less then 48 hours after the pattern was updated. All the jacket they made for the prototype were in lamb. Do the math and you can see the oversight. Also they are going to fix it while I wait on my next visit. Come on Austin, These guys are more committed to accuracy then any jacket maker I know of. We should be songing songs of praise for a company that is so willing to meet the needs of our little hobby. These guys have paid their dues and deserve our thanks. You might want to rethink your position.

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