Posted by Indiana Jimmie from 1Cust42.tnt8.beaverton.or.da.uu.net on March 02, 2001 at 06:31:48:
In Reply to: Re: Another late-night thought.... posted by Anejo Joe on March 02, 2001 at 05:59:42:
: I am in a business area which deals in customer service. While you may or may not be able to give the customer what he wants, you should at least make him think you are trying hard to do so. That part is cost free.